Terms-Conditions

Welcome to True Henderson Plumbing. These terms and conditions outline the rules and regulations for the use of our website and the services provided by True Henderson Plumbing.

By accessing this website or engaging our services, you agree to be bound by these terms and conditions. If you do not agree with these terms, please do not use our website or services.

1. Services Provided

True Henderson Plumbing offers a range of plumbing services, including but not limited to:

General plumbing repairs and installations
Water heater installations and repairs
Drain cleaning services
Emergency plumbing services
Plumbing inspections and maintenance

Our services are subject to availability, and we reserve the right to refuse service to anyone for any reason at any time.

2. Appointments and Cancellations

When scheduling a service appointment, we will do our best to accommodate your preferred time. However, appointment times are subject to availability. If you need to cancel or reschedule your appointment, we kindly request at least 24 hours’ notice. Failure to provide adequate notice may result in a cancellation fee.

3. Pricing and Payment

Pricing for services will be provided upfront, either as an estimate or a fixed price depending on the job. All prices are in U.S. dollars and are subject to change. We strive to provide accurate pricing information but reserve the right to adjust prices due to unforeseen circumstances.

Payment is due upon completion of services, unless otherwise agreed upon in writing. We accept various forms of payment, including credit cards, checks, and cash. Late payments may be subject to additional fees.

4. Warranties and Guarantees

True Henderson Plumbing stands behind the quality of our workmanship. We offer a limited warranty on parts and labor for most services. The specific terms of the warranty will be provided at the time of service. Please note that the warranty does not cover damage caused by misuse, neglect, or external factors beyond our control.

5. Limitation of Liability

While we strive to provide the highest quality services, True Henderson Plumbing shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our liability is limited to the amount paid for the services provided.

6. User Responsibilities

By using our website or services, you agree to provide accurate and complete information. You are responsible for ensuring that your plumbing systems are accessible and safe for our technicians to work on. Any damage resulting from hazardous or inaccessible conditions is not the responsibility of True Henderson Plumbing.

7. Intellectual Property

All content on the True Henderson Plumbing website, including text, images, logos, and other materials, is the intellectual property of True Henderson Plumbing unless otherwise stated. You may not use, reproduce, or distribute any content without our prior written consent.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the state of Pennsylvania, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts located within the state.

9. Changes to Terms and Conditions

True Henderson Plumbing reserves the right to modify or update these terms and conditions at any time. Any changes will be posted on this page, and your continued use of our services or website signifies your acceptance of any updates.